Fulfillment Policy
1. Order Processing
Orders are processed immediately upon receipt of payment. Once an order is placed and payment is confirmed, access to the purchased course or program will be granted.
2. Course Access
Upon successful payment, customers will receive an email with instructions on how to access their purchased course or program. This email will be sent within 24 hours of payment confirmation. If you do not receive the email within this time frame, please contact our support team at hello@tobioluwole.com.
3. Digital Products
All products offered by The Blueprint Co are digital and delivered online. Customers will not receive any physical goods. Access to digital content is provided through our online platform, accessible via login credentials sent to the customer's email.
4. Refund Policy
We offer a 30-day money-back guarantee on our self-led courses. If you are not satisfied with your purchase, you may request a refund within 30 days of your purchase date. To request a refund, please contact our support team at hello@tobioluwole.com with your order details. Refunds will be processed within 7-10 business days. No refunds will be offered on group programs or 1-on-1 programs unless initiated by our company
5. Subscription Services
For subscription-based services, billing occurs at the beginning of each subscription period. Customers may cancel their subscription at any time through their account settings. Cancellations will take effect at the end of the current billing cycle, and no further charges will be applied.
6. Payment Methods
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express) and Stripe. All transactions are processed securely.
7. Customer Support
For any questions or concerns regarding your order, please contact our support team at hello@tobioluwole.com. Our team is available Monday to Friday, 9 AM to 5 PM (EST).
8. Updates to This Policy
We may update our Fulfillment Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.